Job Description

What You Do

You're the go-to problem-solver at Cummings Electrical. You don't just teach teams how to improve - you roll up your sleeves and work right beside them. You create change by clarifying the "why," demonstrating the "how," and empowering others to own continuous improvement.

Main Responsibilities

Use and Teach Problem Solving

• Lead hands-on workshops like Kaizen, 5S, root-cause analysis, and SMART goal setting
• Guide teams through problem identification versus quick fixes

Lead Improvement Efforts

• Help teams pick their top improvement ideas and run simple, focused sessions (process maps, A3)
• Keep progress on track by defining simple action items, checking results, and turning ideas into real improvements

Visualize Workflows

• Create clear, visual, and easy-to-follow process maps and keep documentation up to date and accessible
• Analyze existing maps to identify waste and pain points

Connect & Collaborate

• Talk with people - listen, ask the right questions, and offer solutions that fit their needs
• Create cross-departmental collaboration for best practices

Innovate

• Champion bold ideas - new tools, software, brainstorming methods, fresh outside ideas - then evaluate feedback and adapt quickly

Who You Work With

Everyone - from electricians in the field to business unit presidents. You need to talk to all levels and help them improve how they work.

What Makes You Successful

• Open-minded, curious people positive, servant minded, agile, change-accepting, inventive, systems-thinker - wide lens for how things work
• Critical thinker who spots patterns, digs into root causes, and drives change
• Resilient, self-aware, emotionally intelligent, and flexible
• Drive - Gola and results-oriented with strong self-discipline

How You Think & Act

• Own It: Bring energy and self-guidance to set realistic goals and directions, follow through with commitments, and stand by your word
• Build Trust: Never burn bridges - listen respect, and find common ground
• Fix & Improve: Spot waste, solve problems with teams, and keep progress visible
• Collaborate & Mentor: Invite input, share best practices, persuade groups toward consensus, and support teammates' growth - Value every voice
• Engagement & Accountability: Make and meet commitments, ask for help when needed, and keep yourself and others accountable
• Customer Focus: Build loyalty through prompt service and providing added value to the customer. Leads and supports others through the change process
• Manage Time: Accurately estimates time and plans work, anticipates obstacles, and drives things to completion
• Continuous Learning: Seek feedback, apply new skills, fail trying, and bounce back from setbacks
• Communicate: Make your message fit the audience, actively listen, articulate complex ideas simply, and manage conflicts constructively
• Ethics & Initiative: Do the right thing and proactively choose the best course of action

What You Need

• Experience with Continuous Improvement Tools (Kaizen, A3, 5S, root-cause analysis, decision-making analysis)
• Process-mapping and facilitation skills
• Strong problem-finding and create problem-solving ability
• Proficiency in leading Continuous Improvement events and teaching Continuous Improvement methodologies
• Planning, time-management, and goal-setting expertise

What You'll Experience

• Helping teams improve workflows
• Choosing and identifying software and integrations to help support Continuous Improvement
• Supporting department initiatives with advanced planning, research, and when necessary, external resources
• Process map analysis, observation, and feedback cycles

Bottom Line

You help revolutionize the way value is delivered at Cummings Electrical by working alongside teams to build their problem-solving capabilities and improve daily work. By making processes and workflow more efficient and effective, you support our purpose: delivering powerful electrical solutions and services to our customers.

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