Call Center Manager- Onsite! Job at Adecco Permanent Recruitment, Greensboro, NC

emYzU0xlcFhRNWlVd0ZYTTVocjBtR0dJMnc9PQ==
  • Adecco Permanent Recruitment
  • Greensboro, NC

Job Description

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.

Necessary Qualifications:

  • 2-5 years of Customer Support Lead experience
  • Maintaining up-to-date workflows for documentation, Bot automation, Best Practices
  • Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team
  • Coordinate with team project completion ahead of client deadline
  • Management skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the business

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area,

Similar Jobs

Strata Clean Energy

Journeyman Electrician Job at Strata Clean Energy

 ...Responsibilities: Participate in the daily toolbox talks and/or the Construction Managers morning meeting. Follow detailed Standard...  .... Solar Experience highly preferred. Journeyman electrician (License or verified experience). NFPA 70 highly preferred... 

Oscar Health

Utilization Review Nurse Job at Oscar Health

 ...Description Job Description Hi, we're Oscar. We're hiring a Utilization Review Registered Nurse to join our Clinical Review team. Oscar is the first...  ...at least two days each week. Otherwise, this is a remote / work-from-home role. You must reside in one of the... 

PV8 US Innovex Inc.

Field Neuroscience Nurse Educator - San Jose, CA Job at PV8 US Innovex Inc.

 ...acting as the biopharma sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can...  ...team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.Nurse EducatorPatients are at the... 

Alan Ripka & Associates, LLP

PI/Medmal Attorney Job at Alan Ripka & Associates, LLP

 ...Personal injury/ Medical malpractice firm seeks attorney with 1-4 years or more of experience in NY. Includes handling case load, attending...  ...as well as trial training. Career includes a salary and bonus for each matter resolved successfully. Position is optionally remote.... 

Martin Produce

Driver Helper Job at Martin Produce

 ...POSITION TITLE: Driver Helper PURPOSE: The purpose of this position is to be responsible for assisting the delivery driver in the timely delivery of goods to predetermined customers on specific routes, DEPARTMENT: Fleet REPORTS TO: Fleet Manager HOURS/SCHEDULE...