Desired Skills and Experience:
Plusses:
Day-to-day:
Insight Global is seeking a Call Center Operations Manager for one of our clients based in northern New Jersey. This role will be an onsite position and will be managing a team of close to 20 individuals.
We are seeking an experienced and dynamic Call Center Manager to lead our customer service operations in Northern New Jersey. The ideal candidate will have a proven track record in managing large call center teams, driving performance improvements, and ensuring exceptional customer service. This role requires strong leadership, strategic thinking, and the ability to foster a positive and productive work environment.
Key Responsibilities will include but not limit:
Compensation:
$130.000 to $150,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
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