Job Description

At Universal Studios Hollywood, we are committed to creating a balanced and rewarding work environment while encouraging individual growth and development. Join our world-renowned food and beverage team where you can work side by side with experienced culinary professionals. This team focuses on growing the culinary skills youll need to succeed in a challenging and exciting environment. As a company, we are committed to treating each other with respect and we take pride in working together to create fun and memorable moments for our Guests!
Join the exceptional Special Events team at Universal Studios Hollywood as a Catering Server/Bartender, where youll play a pivotal role in delivering unforgettable experiences. In this fast-paced and guest-focused role, youll support events by setting up dining areas, including linens, china, glassware, and flatware, and by serving and clearing food and beverages with professionalism and attention to detail. As a Bartender, youll also responsibly serve alcohol in adherence to company standards.
Collaboration is key, as youll work closely with the Catering Captain and Manager to execute tasks and provide best-in-class service to guests. Your responsibilities include maintaining cleanliness, ensuring safety protocols, and promoting extraordinary guest service by answering questions and offering assistance in a courteous manner. Adaptability, strong communication skills, and the ability to thrive in dynamic event environments will help you create memorable moments for both internal and external guests.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Participate in room set up (ie. Setting buffets, linens, china, glassware, flatware, chaffing dishes, and other catering vehicles.)/breakdown.
• Serve and clear food and beverages quietly, professionally, and quickly using proper catering techniques.
• Set up and serve bar banquet packages
• Reports to Banquet Captain and Catering Manager for miscellaneous tasks.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

Qualifications:

• Must be 18 years old or older
• Minimum of 3 Years Food and Beverage Experience

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 30 lbs, frequently lift and/or move up to 30 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $27 per hour

Additional Information:

NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessnbcunicareers.comas a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com

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