Customer Service Representative Job at Third Party CS, Santa Barbara, CA

eVBqWUtPOVJRSk9WeUZURzRoYi9tV0NQM3c9PQ==
  • Third Party CS
  • Santa Barbara, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
  • MUST RESIDE IN CALIFORNIA
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

#J-18808-Ljbffr

Job Tags

Remote work, Flexible hours,

Similar Jobs

TPC Piper Glen

Event Sales Director Job at TPC Piper Glen

 ...Job Description Event Sales Director at Shadowridge Golf Club | Vista, CA | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with... 

Allstate

Senior Trial Attorney (Remote - Houston, TX) Job at Allstate

 ...leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury,... 

TradeJobsWorkforce

Librarian Job at TradeJobsWorkforce

Work in a variety of settings, including public libraries, educational institutions, museums, corporations, government agencies, law firms, non-profit organizations, and healthcare providers. Tasks may include selecting, acquiring, cataloguing, classifying, circulating...

PrideStaff

Leasing Agent Job at PrideStaff

 ...Job Description Job Description PrideStaff is looking to hire a Leasing Agent for one of the Top-Rated Property Management Groups in Columbus. The Leasing Agent will be responsible for overseeing and managing a family friendly apartment complex. The Leasing Agent will... 

SNI USA Inc

Package Handler (Warehouse Operative) Job at SNI USA Inc

 ...full shift. Dependable, flexible, and reliable. Lift, carry, push, and pull up to 50 lb. Work in hot or cold warehouse temps by season. Gloves and work boots recommended. Work environment Fast pace. Repetitive lifting, bending, twisting. Use of...