Job Description

The Opportunity
The Director of Health & Wellness is part of the Care Services Team and will be responsible in overseeing the comprehensive care services provided to our residents. This pivotal role ensures high standards of care and ensures compliance with all regulatory requirements. This leadership will directly impact the quality of life of our residents through meticulous oversight and proactive health management.

• Overall management of the Care Services Department to provide quality care and services to all residents.
• Serve as the liaison between the resident, family, physician, and other health care providers regarding health care issues.
• Perform hands-on care procedures within the scope of practice as allowed by state law and in compliance with Five Star Senior Living policies and procedures.
• Supports and practices the philosophy, objectives, and standards of the Resident Services department to ensure quality care to all residents.
• Ensure resident care meets the personal, physical, and cognitive needs of each resident as well as maximizing the resident care capacities, identity, independence, choice, and opportunity for social interaction.
• Maintain a current knowledge of OSHA and state regulations and routinely monitor community compliance with regulations related to resident care.
• Effective and efficient organization and staffing of the Resident Services Department.
• Monitor the outcomes of Resident Services activities by evaluating staff performance, ensuring compliance with community and State Regulations, and monitoring the effective and efficient use of budgeted resources.
• Ensure sound infection control practices are in place that promote a healthy environment and ensure all required infection control training is met.
• Direct staff to provide quality and appropriate resident care that meets or exceeds company and regulatory standards.
• Assure the completion of team members' schedules with ongoing monitoring of schedules to assure staffing requirements are met.
• Ensure adequate staffing levels, lead interviewing and all hiring activities for direct reports, including orientation, onboarding, and performance reviews.
• Educate team members on completing and following up on incident reports, particularly regarding falls, and ensuring incident reports are completed thoroughly and timely.
• Responsibilities include leadership, customer service, safety, resident care, and communication.

What You’ll Bring

• Graduate of an accredited School of Nursing and possesses a current, unencumbered license to practice as an RN/LPN in the State.
• Must possess a current CPR Certificate.
• Must possess a valid State driver's license based on property requirements & State law.
• Ability to pass State and Company criminal background/drug screens.
• Two years’ experience in an assisted living environment is desired.
• Working knowledge of pertinent State Regulations.
• Proficiency in or ability to use clinical software systems, such as PointClickCare (PCC) and OnShift.
• Must demonstrate competency in the following areas:
  • Must be able to express oneself adequately in written and oral English communication, ability to solve problems, analyze data, reports, and other business documentation.

ABOUT US

Five Star Senior Living, a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and Ageility Physical Therapy Solutions. The Five Star Senior Living division includes senior living communities offering Independent Living, Assisted Living, and Alzheimer's/Memory Care. Ageility’s rehabilitation services include outpatient rehabilitation and personal fitness.

EEOC Statement

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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