Dispatcher Job at Amherst College, Amherst, MA

eWZMU0p1ZFVTSmlaeDFMRTdoSHpubVdNM3c9PQ==
  • Amherst College
  • Amherst, MA

Job Description

Dispatcher

Amherst Campus
Full Time
JR6136

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Dispatcher position. The Dispatcher is a full-time, year-round position, starting at $24/hr.

Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for emergency response to criminal activity, fires, medicals, fire alarms, and intrusion alarms. The Dispatcher also provides community service as the college's operator.

The Dispatcher position is considered an essential position, meaning the employee is expected to report to work even if the College is closed for weather-related or other reasons. Some overtime, weekend, and occasional shift change work is required. Due to the nature of the position, the Dispatcher must respond to emergencies as needed.

Summary of Responsibilities:

Public Safety Dispatcher

  • Answers five emergency lines, four Police business lines, multiple college operator lines, and the direct line to the Amherst Police and Fire Departments

  • Collects information from calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities, i.e., Police, ACEMS, Safe RIDE, Environmental Health and Safety, Amherst Fire, Facilities, Office of Student Affairs, or any other office on campus

  • Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers, e.g., license, warrant, and criminal history checks

  • Monitors fire, intrusion, panic, and other alarms

  • Monitors cameras on campus

  • Activates the college's emergency mass notification system as directed by a ranking officer

  • Provides emergency instructions, calls in personnel after hours, and supports and assists the community as a whole in a supportive and professional manner

  • Records details in the Automated Record Management System (ARMS) database. The Police Department uses information stored in this system to comply with the state law on Public Police Logs, to keep the administration of the College informed of police department activity, to create records of crime and prosecute criminal cases, and to compile statistics for the Federal Clery Compliance document. This information is often highly confidential, sensitive in nature, and protected by law

Administrative Support

Operator:

  • Answers the Amherst College externally published general phone line

  • Directs visitors and callers to the many diverse events on campus

  • Utilize the Event Management System (EMS) program to access room reservations and function schedules to provide accurate information

Pool Vehicles:

  • Verifies the prescheduled use of the Pool Vehicles, ensuring the driver is credentialed and has been authorized to operate a Pool Vehicle utilizing the Event Management System (EMS) scheduling software and the Five College Credentialing site

Access Control Buildings:

  • Assists authorized contractors and staff in getting keys

  • They are also a key link in the One Card system, issuing temporary identification, controlling access upon direction of a police officer

Parking:

  • Issues parking permits to students, faculty, staff, contractors, and visitors

Qualifications:

Required

  • High School Diploma or Equivalent

  • Related experience in law enforcement, security, or dispatching

  • Proficient in Microsoft Office and able to learn new software programs

  • Attention to detail

  • Strong problem-solving and time management skills, as well as the ability to multitask

  • Demonstrated interpersonal, written, and verbal communication skills, as well as exercise diplomacy, and function efficiently under extreme conditions

  • Requires sensitivity to issues of confidentiality

  • Commitment to, experience with, and/or ability to work effectively with a broad spectrum of individuals from a variety of diverse backgrounds

Preferred

  • Associate's Degree

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information .

Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

To apply, visit

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-80e1c870d391834caec9d1d7e75e60a2
recblid e053zlcw1xfmlh72inrb3f8uka471f
Amherst College

Job Tags

Full time, Temporary work, For contractors, Casual work, Work at office, Immediate start, Shift work, Weekend work,

Similar Jobs

Dream for America

Talent Bank Job at Dream for America

If you are interested in joining the Dream for America team, please fill out our questionnaire by clicking 'Apply Now'and submit your resume. All levels of experience and fields of interest are encouraged to apply. Dream for America is an equal opportunity employer...

Jobot

Estimator (Municipal Projects) (Hiring Immediately) Job at Jobot

 ...A reputable employee owned firm, Fantastic Company Culture, Remote Work, Great Pay This Jobot Job is hosted by: Ross Theel Are...  ...wastewater, and electrical infrastructure. We are looking for an Estimator that will evolve into a leadership position. If you are a... 

Epic Government

Licensed Practical/Vocational Nurse (LPN/LVN) Job at Epic Government

 ...Epic Staffing Group. Since 2004, weve placed healthcare professionals at government and community facilities that serve Veterans, active-duty military, and underserved populations. Were proud to be an award-winning employer, named one of The Baltimore Suns Top... 

Green Leaf

Landscape Maintenance Manager and Irrigation Specialist Job at Green Leaf

 ...Description Job Description Seeking a Landscape Maintenance Manager, Construction Manager. Need to have at least 10 years...  .... This person should know how to install and fix all types of irrigation. Ideally this person can also have landscape lighting experience... 

Sylvan Learning Center

English and Reading Tutor/Teacher Job at Sylvan Learning Center

 ...English and Reading Teachers Wanted for Fun After-School and Summer Tutoring! Sylvan Learning Center is looking for fun, dedicated teachers to help and inspire students. We are currently looking for teachers who are able to teach reading at a 6-12 grade level, with a...