Job Description

As a Quality Customer Liaison, you will play a crucial role in communication between our client site and its customers. You will work collaboratively with team members to ensure the efficient production of high-quality automotive components while adhering to safety and quality standards.
 
Job Title: Quality Customer Liaison
Location: Madison, AL
Pay Range: $17.00/hr.
Shifts Available: 1 st shift: 7:00am – 5:00pm Monday - Friday or 2nd shift: 7:00pm - 5:00am Monday - Friday

• Perform job functions in accordance with company policies and procedures and any OEM-specific requirements.
• Report quality related information/issues identified at customer locations to the manufacturing facility.
• Containment/sorting/rework activities, including communication of clean points and other activities as needed.
• Obtain shipping documents for parts that need to be returned to the plant for analysis.
• Support customers with troubleshooting and root cause analysis for issues requiring further investigation.
• Support the comprehensive continuous improvement (CI) philosophy for all company disciplines; participate in CI activities such as process improvements, improving non-conforming flow, separating and recycling non-conforming material and the activities designed to reduce the cost of poor quality
• All other duties as assigned.
• Complies with all YFAI and OEM safety policies and procedure.

• High school diploma or GED required, technical or associate degree preferred.
• 1-3 years of experience with direct customer contact and project management
• 1-3 years of experience within the automotive industry
• Understanding of quality functions: customer service, metrology, auditing, and quality analysis techniques.
• Reading comprehension and mathematical/analytical skills.
• Computer skills (email, etc.) and use of MS Office programs (i.e. Word, Excel, PowerPoint).
• Excellent communication skills.
• Strong interpersonal and communication skills.

• Weekly Pay
• Overtime available
• Full benefits within 90 days (health, dental, vision, 401K)
• Free college degree and certifications

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
 
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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