Job Description

Tour Guide Action Line

Job ID: 5476 Area of Talent: Sales Category: Sales Shift: Full availability Location: South Lake Tahoe, CA Property: Lake Tahoe Resort Sales Center

What makes Hilton Grand Vacations unique? Together, We Can. We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.

Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

We are seeking high-energy personalities that have a passion for working with new potential clients and helping our new owners make memories by enjoying vacations!

Why Team Members Like Working for us:

• $16.50 hour plus additional compensation
• Excellent health care options (medical, dental, and vision)
• 401(k) with Employer matching
• Employee Stock Purchase Program
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• The industrys top training in a lively environment
• Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
• Perks at Work Discount Program
• And so much more

What will I be doing?

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

• Apply Company presentation products and concepts during discussions with clients while touring campus locations.
• Present vacation ownership product information accurately to clients as provided on the approved Companys fact sheet.
• Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence).
• Participate in department meetings for key information on HGV products and related updates.
• Promote a positive work environment and adhere to Company core values and policies.
• Perform other reasonable duties as assigned by Management based upon business needs.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our companys success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 1+ year(s) of proven sales experience
• Working independently as well as in a team environment to meet performance metrics associated with the position
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
• Obtain a California Real Estate license within the first 6 months of employment
• Work a flexible work schedule including nights, weekends, and holidays
• High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2+ years of sales experience with the ability to close high-end sales
• BA/BS Bachelors Degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

Benefits that support Team Member health and financial wellbeing. Travel and hotel discounts for Team Members, family and friends. A healthy work-life balance with PTO and flexible hours. Team Member events that build camaraderie through fun activities. An open-minded culture committed to diversity and inclusion. Incentives for Team Members that exhibit excellence every day.

Job Tags

Similar Jobs